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About Us | Our Structure | Personal Service | Policies | Terms of Business Quality Policy | Privacy Policy | Confidentiality Policy Patterson Market Research operates under the Market and Social Research Privacy Code as approved by the Privacy Commissioner, and adheres to the Australian Market and Social Research Society’s Code of Professional Behaviour. We Respect Respondent Confidentiality Unless explicit permission has been given by individual respondents, respondent identity cannot be revealed to the research client under any circumstance. Participants in groups/interviews will be asked to provide written consent for the group/interview to be recorded on the understanding that the recording is made solely for the purposes of undertaking the specific research project. At no stage can/will these recordings be used for internal or external marketing purposes (by Patterson Market Research or by the research client). If any member of the client organisation or associate recognises a participant while observing a group/interview (or a recording thereof), it is the responsibility of that individual to make the fact known and must immediately remove themselves from the viewing/ observation situation. Patterson Market Research reserves the right to prohibit the distribution of recordings to client representatives, in order to protect respondent confidentiality. We Respect Client Confidentiality The brief, specifications, and research data obtained during any project remain the property of the research client and will not be disclosed to a third party. Patterson Market Research will not disclose any confidential information (including findings) relating to a client’s research project to a third party. This confidentiality remains in place throughout the duration of the project and after completion, unless express permission has been gained by Patterson Market Research, from the research client. These restrictions cease to apply to any confidential information which may (other than by default) become available to the public generally. We Ask the Same of Our Clients Information disclosed by Patterson Market Research to research clients, either orally or in writing, is disclosed in confidence. All ideas expressed in proposals are provided in confidence and must not be disclosed to any third party without prior written consent from Patterson Market Research. Any business intelligence or other information acquired by research clients while dealing with Patterson Market Research may not be disclosed to another third party or be used by the research client to Patterson Market Research’s detriment. Patterson Market Research adheres to the AMSRO Privacy Principles available at www.amsro.com.au. Keith Patterson, Director |